- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
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No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- How long until I get my order?
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Orders are usually processed within 72 hours. Shipping may take between 2-4 business days depending on your location. Normally, you will receive your order within 1 week considering there are no delays on your order.
- What causes most delays?
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If your Paypal shipping address is "Unconfirmed", your order will be put on hold until we verify that the purchase was indeed made by the credit card holder and is being shipped to the credit card holder's address. If the shipping address doesn't match the credit card billing address, that is a guarantee that your order will not be shipped right away. If is very important these days to verify any suspicious transactions for our protection as well as our customers
- Are items guaranteed to be in stock?
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Unfortunately, we cannot guarantee that every item is in stock. We try to maintain our online store as much as possible but it's not always perfect.
- If I have any questions about my order who do I contact?
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You can call our store anytime during our normal business hours (562) 421-1335. If the salesperson you speak with cannot give you the answer you're looking for, leave your name and number and somebody will call you back as soon as possible.